Customer Service

FAQs

Payments

What payment methods can I use?

How does PayPal work?

How do I contact PayPal?

Returns

What if I am not pleased with my selection? Can I return the purchase?

How long does it take to process my return?

Shipping

When will my order ship?

When will my order arrive?

What does it cost to ship my order?

Do you ship outside the United States?

Sizes

How do I know which size to purchase?

General

Do you have a catalog?

How do I find out about employment opportunities at DIMA?

How do I find out about modeling opportunities?

Where can I buy authentic DIMA products?

Where can I report a counterfeit product?

Legal

Privacy Notice

How do you view privacy?

What personally identifiable information does DIMA collect?

How does DIMA use personally identifiable information?

Will DIMA share personally identifiable information with others?

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